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Singpass service counter is a physical service point where people can get help for Singpass registration, account recovery, or troubleshooting.

These counters are useful if you have trouble setting up Singpass online, lost access to your account, need to verify your identity, or want to reset your password.

You’ll find them at places like ServiceSG Centres (e.g. Our Tampines Hub, Woodlands Civic Centre), the ICA Building, and some Community Clubs.

You can get help on-site for activating your account, changing credentials, setting up copyright, or resolving any technical problems.

Remember to take your IC or relevant identification documents so staff can verify your details and help you efficiently.

Most counters operate during normal working hours; check online or call ahead as opening times may differ by location.

Whether you’re a new user setting up Singpass for the first time or need help regaining click here access to your account, the Singpass counter provides quick and reliable support in person.